For "Ship My Parcel" Customer

1st Payment=Shipping Fee

Paid when your parcel arrives in Malaysia Warehouse and after received charged weight and make payment comfirmation from zebox.my

For "Help Me Buy" Customer

There are two payments for every purchase:

1st Payment = Product Payment 

Paid when you check out shopping cart and after received make payment comfirmation from zebox.my

2nd Payment=Shipping Fee

Paid when your parcel arrives in Malaysia Warehouse and after received charged weight and make payment comfirmation from zebox.my

For "Wholesale Mall" Customer

Paid when you check out shopping cart (product & shipping fee included) and no need comfirmation from zebox.my

Prohibited Items

zebox.my cannot ship items that are prohibited or require special handling due to exporting country, importing country or items which may cause danger,
damage or delay of international shipping, including but not limited to:

Flammable/explosive products: 
Perfumes, nail polish & polish removers, essential oil, hairsprays, compressed air, cigarette lighters, paint thinners & removers, printer toner cartridge,
lithium battery, gasoline and products containing alcohol.

Drugs: 
All forms of drugs, controlled or prohibited medicine and slimming products.

Controlled or prohibited products: 
Animals, fruits and vegetables, seeds, unprocessed food/meat, (electric) cigarettes, tobacco products, alcohol products, arms and explosives,
weapons, handcuffs, swords, toy guns, reproduction of copyright materials (books, CD, DVD, magazines), pornographic materials, and counterfeit/replica
goods.

Valuables: 
Jewelry, diamonds, gold & silver, currency, antiques.

Others: 
Perishable goods, items that may impose contamination to others, magnetic or radioactive materials, goods in powder form. For radio or
communication devices which are not approved by IDA, they should be used for exports only.

This list may be updated from time to time. Please refer to the Malaysia Customs website for the updated list.

You will be held responsible and liable if such items are confiscated or abandoned or if there is any extra cost incurred for purchasing and shipping
such items.

***For details and actual information,kindly contact our customer service,we will guide and assist you.